INFORMATION FROM NORTHUMBRIA WATER
We wanted to make you aware of some work that we are planning in the Rookery Gardens area of Rushyford to renew the surface water sewer network and reduce the risk of flooding at times of heavy rainfall.
Our Project Manager and a member of the Customer Care team from our supply partner, Mott MacDonald Bentley, the company that will be carrying out the work, plan to be in the area this morning delivering letters to customers, informing them of the work and inviting them to an event that we are holding, giving people an opportunity to meet the team and find out more about how this may affect them.
We appreciate that some people may not be able to attend the event, so the letter also includes an offer to arrange one-to-one chats where required.
I attach a copy of the letter for your information.
Should you have any further queries, please do not hesitate to get in touch.